Our Reviews

excellent service, easy to schedule and get in and out on time.

Our time and purchase couldn’t have gone smoother.

My experience this time was wonderful efficient kind and I appreciate them treating the customers. Wonderful thank you again.

Great

Every time I come in, I feel like I’m listened to. If I have any question about my vehicle, they take time to answer any questions I have. Shout out to Karo, Jake and Doug for always trying to make accommodations and to the service techs who always do such a great job. I’ve been coming here for years because these guys are awesome at what they do!

My service rep was Doug Miller, and he's fantastic. He remembered me from last year, when I had wheel bearings replaced. I brought my Yukon in this time believing that I would need new disc pads and perhaps new rotors - it has 120l miles and the pads had never been replaced. Doug had an inspection done, and determined that tlhe pads still had 50% of life remaining, and didn't need replacement. I appreciate the mechanic's honest assessment and Doug's excellent customer relations skills.

My truck had an emissions issue and the service tech diagnosed and resolved it. I wish it had all been covered under warranty, but at least part of it was, and the Service Tech was professional and friendly during this repair experience!

We always call Chris when it's time to lease another new Buick. He has always been very responsive to our needs and gets the job done quickly. Thanks Chris!

Seth the GM is on point and upfront about all aspects of the deal. 3rd purchase from this dealer and Seth. Solid team.

Customer service was excellent. Mechanic was awesome. Dealership was outstanding. Waiting 3 weeks for a thermostat to come in is flat out ridiculous. Common wear and tear items need to be in stock in America. Thus the reason for 4 stars and not 5.

Doug Miller was great to deal with. The tech who did the repairs answered all my questions with knowledge. Thanks for accommidating us on such short notice for the repairs.

Faster than I thought it would be. Only issue is getting into the service bay is a little tight in the parking lot.

Got us in last minute, had all the parts and got our car fixed same day so we could turn around and drive home the next day. Great experience overall.

Came into dealership and Bryn helped us get into just the truck I wanted.

Same day service. Fast and professional.

Karo was able to get me in with short notice and resolve the error I was getting. I appreciate the great service

In and out for a LOF.

Brought my vehicle in for oil change and check engine diagnostic. Vehicle needed new thermostat. They did a great job. However, I had to call them to get an update on what was happening with my vehicle.

Got the professional job I expected. Call and ask a question and get an answer. Done on time and Kurt waked me thru every step that was repaired

The service was excellent

Great service. The advisor reached out with notifications about work needed and the truck was taken care of in less than one

They did a great job.

Great service desk people, speedy, professional, and courteous.

Doug Miller, service writer is very professional and helpful

Doug Miller was very professional and patient. He allowed us to leave our vehicle until the following week as the dealership needed our vehicle all day. We live in Mesquite and didn't want to make the trip the next day. He called to let us know when they were finished and that everything was fine. He also took care of pricing and replacing my right-side broken mirror. Doug, thank you for all your assistance.

the best dealership i delt with.

It was good

Doug Miller was great at helping me determine what services I needed to have done at my Enron's current mileage and age. He helped me set up the appointment, checked me in quickly and efficiently, and had the mechanics/technicians complete the service thoroughly and efficiently. Job well done!

The process was great, everyone was very helpful and Chris is the man. I have worked with him in the past and he is always very helpful and makes sure that everything is taken care of.

Felt they were honest and I was treated fairly

Got us in fast thanks

Maddy was amazing as well as the manager. They were fair and direct getting us answers quickly and being transparent.

Work was begun on my vehicle before a diagnosis was explained to me. During the time in the shop another diagnosis was made and “parts ordered”, labor billed due to the dash needing to be torn down to replace the part once again before i was called or informed. Also, this is a little petty but my air filters and were replace and billed ($120 worth) without my knowledge. I had just replaced them 2 weeks prior when my oil was changed. I have worked in the car industry before, and also spent time workin in the service department. So far i am 0 for 2 with experiences here. Seems like a massive money grab every time I go. 3 stars because they do seem to do quality work and I haven’t had problems on repairs or services/warranty claims they have done.

Easy check in. Kevin offered us a loaner so we could run errands. Friendly team.

I scheduled an appointment for at least week out. When my appointment came the required part was not available I had to reschedule. The adivisor was very apologetic and resolved the issue on my next visit. He was very pleasant and took care of me and my vehicle

Timely service and informative

Oil change and tire rotation. Doug is awesome!!! Service performed quickly!!!

I have to say, that this Dealer Service Center is so easy to deal with. Out of all the Service Departments where I have lived (Calif, Arizona, Idaho) Newby is the BEST & they really do care. I highly recommend them!!! Great job Service Department!

People are nice to deal with, but how in the world can you charge all most $200 for an oil change, why do I get $90 dollar labor charge. It’s ridiculous

Everyone was very accommodating.

Staff were friendly and efficient

It was a one year oil change and vehicle check. Apparently all is well, and staff were all very courteous and professional. See you in the fall for the next oil change.

I have never had a more seamless vehicle transaction, Chris Pallas took excellent care of me, I would recommend Newby's to anyone interested in purchasing a new vehicle.

Doug, my service person was awesome.

The best new truck buying experience ever.

Easy to schedule! Greeted promptly and work done quickly! Very nice people.

They got me in on short notice. In and out in a short time.

Thank you Otto for your help

Had issues with my truck and Karo got me in quick. service was exellent.

Everything went as it should and was done in a timely manner

The crew at Newby in Saint George, UT are a great crew

Service Technician was perfect. He not only listened but made some great recommendations for future care of my baby that didn't come across as " I just want more of your money". So glad I found a good service department. Thank you.

Karo always takes care of me. When I mention an issue he knows exactly what I am talking about and can quickly educated me or get it repaired. I appreciate the great service from all the staff. Even when leaving someone noticed a car blocking me and jumped it to move it before I even said a words. Everyone shows that they want to make the customers experience top notch!

Karo was extremely helpful and made sure recommended maintenance was completed. My Denali is in good hands. You have a faithful client. Best, andy

Very professional and answered any questions I had.

Good service

great

Maddy was so helpful and we are very happy with our new vehicle!

Went in for a headlight out. Our GMC Acadia is only 2 years old only 9,000 miles and already a headlight goes out. Cars are way to complicated now days. My next vehicle will be a 1970's restomode so I can change my own headlight.

Vehicle was serviced and ready when promised.

Karo, our service Representative is outstanding. He commented with me throughout the day and had the work completed as we were told.

Jake and your service department is very personable and has an experience with customer that comes through the door keeping you up-to-date what is going on and how much longer your vehicle will be. Jake takes the time to find out about his customers and what their needs and time frames are to help with any needs possible.

Was a very poor experience and will now have to go back a third time for the same issue. I originally set up an appointment to have a recall item fixed and have the sd navigation card looked at as it has never worked since the day I purchased the truck. I called and explained the request and the service team scheduled the appointment, meaning they should be prepared with parts and know why I am there. Upon arrival they proceeded to tell me that the sd card is expensive but they will try to do me a favor and see if they can cover it under warranty. What!? I don’t care if it is expensive, and I don’t care if your job is hard. The truck is under bumper to bumper warranty and I am pretty sure the card is between the bumpers. Please don’t make me feel like an inconvenience to you. Later that day the manager calls and says they can’t get to my truck today and I can come pick it up. Okay, I am reasonable and understand things get busy. Upon my arrival, a good manager would reschedule on the spot. But no, he says just call us again sometime to reschedule, bye. Annoying. I set up a second appointment the same way as above. Upon my arrival they ask, did you have an appointment? As if I didn’t, and second, do you know if we ordered your parts? How would I know if you ordered the parts? I set the appointment and the guy told me to come in, I would assume you have the parts or he would not have set the appointment. I should not have to be the one to confirm that you have the parts. This time the fixes were done, but I am not happy. Someone made the decision without asking me if I want a new steering wheel with awful red stitching which doesn’t match any other stitching in the truck. The panels on the recal steering wheel also don’t match the truck panels. In addition, I swear they put the steering wheel on crooked, I didn’t have an alignment problem before I took it in, now my steering wheel is sideways when I drive straight. If you are going to change someone’s cosmetics, you need to ask. Otherwise put in a steering wheel that matches. I now have to go back a third time to get the steering wheel sorted out.

Work performed on my truck was excellent

My service rep was friendly and professional and assisted me with my vehicle recall questions.

Caden was awesome! He knew everything there was to know about the vehicle. He wasn’t pushy. He was kind, nice smooth personality in sales always helps. We each have our own businesses and I wish I had Caden at mine lol

Excellent Service Department. Shout out to Jake & Doug who made this a great experience. They were courteous, professional & met my needs. Also Thanks to Larry who shuttled us to a nearby diner and picked us up in a timely manner, Since the year 2010 we have purchased several new Envision and will continue doing business at Newby Dealership. Again Thanks guys for the teamwork. Ralph & Gail

Kind and thorough. They have a great team!

Love Jake Smith. Always so pleasant and really listens. Hooray for him! and...for you!!

No pressure at all, all other dealerships make someone go with you on test drive, not Newby Buick GMC, delt with Caden McPherson as our salesman, we also talked to the sales manager and also the finance manager. We ended up buying a 2025 1500 Denali, and I don’t think that the experience could have been any better, that is why we are returning customers. Purchased 7/5/2025

Great

Brought truck in for transmission related issues along with an abs/ traction light. Greeted promptly by service writer . Talked through issues and started to feel uncomfortable with course of conversation. As an automotive technician/service writer of almost 25 years I’ve had my fair share of personality conflicts and left it at that. When I received call next day saying a fuse for bcm had fallen out or was removed and it was customer pay my concern grew as the light had come on only a day earlier . If they said fuse blew that would be more plausible to me . Over all I won’t be coming back to this dealership . I encourage management to listen to the phone conversations so that they can determine for them selves if interactions were appropriate .

Mr. Doug in the service center told me that after putting it on their machines that I needed a new catalytic converter for $2200. That was wrong. It was bad. It was misleading and it was a lie. I took my car to my mechanic and he put it on his machine told me to go buy a bottle of carburetor Cleaner, and there was no more light on my dashboard after that. How do those people at the dealership sleep at night when they lie to their customers and trying and force thousands of dollars from poor customers that can’t afford to do pay that bill. that is terrible that Buick dealership should be closed down and never sell another car.

Professional service Friendly people

Great service provided by the Newby team.

The Staff was on top of it, And had great follow though

Doug Miller really took care of me. Thanks

Fantastic service! Karo was amazing and truly helped us when we thought we were stranded. Newby delivered!

The bodywork that was down on the vehicle was excellent however, the suspension parts that were that were replaced must have been difficult. I had to take the vehicle back three times to get the alignment done and then was never correct so I took to a local tire dealership and they align for me ,Correctly

Great to work with

The dealership inspected my vehicle per the 6.2 V8 engine safety recall and made the necessary repairs.

Chris Pallas took great care of me. This is then3rd time working with Chris and Newby Buick GMC and I will be buying my 4th next month.

Always good and fast. Very professional. Jake was awesome

Caden and Seth provided great customer service.

Amazing as always. The whole team just rocks

David Q. Did a great job on the information about the truck.

Friendly, knowledgeable, professional

I arrived a few minutes early. Doug Miller was courteous as he wrote up the service request and explained the short wait for a service tech. Service was completed in a timely fashion. Truck runs great.

Very pleasant and got my truck in right away. Very pleased

I had to have an an VR appliqués replaced next to passenger window. They did a great job. It was completed quickly.

Excellent service and timely as always. Thanks Carlos!

1 and 1 half hours for an oil change!!

Great service experience. 5 stars! Fast and efficient. I wandered around a little and sat and observed. Not much energy on the show room. Very quiet. A lot of people with long faces wandering around seemingly afraid to speak to anyone!

Great job as always

I always enjoy bringing my vehicle in and dealing with the crew in the service department. Doug, Karo and Jake are always so willing to help me get my vehicles serviced and really enjoy their demeanor. Super friendly and personable. I’m very happy with the way I’m treated there. They are all knowledgeable and explain things very well to me.

Oil change service was fast, easy and convenient!

Good. Everyone was professional. You gave me enough time to think about the truck without feeling uncomfortable. I think I got good advice from the manager and at the end, I think I made the right decision at the right place I have no complaint about buying the car. Although, it would be nice if a garage door opener is integrated into the vehicle

Wonderful experience Chris Pallace is the best

Jake Smith was the service advisor. He advised the mechanic of the problem I was experiencing with my truck. The mechanic and Mr. Smith reviewed service documents and advised me of their findings. Problem solved. Excellent work!

In and out quick

Took my 2022 Silverado in for the L87 recall as I purchased this vehicle from Newby. Recall was handled quickly and professionally. I have been dealing with Jake as my service advisor and have always been treated honestly and professionally. Can't say that I have had a bad experience dealing with Newby GMC. Always top notch. Kudos to Jake as well. Keep up the great customer service.

Easy nonpressure

The whole staff was outstanding as usual. This was my second purchase with this dealer and if there is another, I will for sure be back.

Despite having urgent automotive needs your front service staff made my experience pleasant. They were friendly, patient, and understanding in addressing my situation. Thank you!

Great service by staff at the entry point by people who treat every customer with dignity and respect. Much better than my experience in the past with other dealerships.

So professional

Great service

great service

It was great. They did a lot of double checking to make sure the car was in solid shape

Oil change. As always, great service.

Sales team Dealership experience was very positive. Unfortunately after purchasing the check engine light came on and things went down hill with communication once we had to deal with the service department.

Service crew are all amazing! Doug Jake and Karo are some of the greatest and I always appreciate their friendly demeanor!

They did the service I ask for in a timely manner and seemed to appreciate my business

I drive in from the Cedar City area to service my truck at Newby. I always feel respected and receive first-rate attention to my vehicle. Karo Karchyan is my service advidor and he is always very professional and honest. I have never experienced an issue after leaving the service department. Thorough repairs and service. Great mechanics. Coming to Newby is worth the trip.

Professional staff, courteous, paid attention to detail and was extremely efficient. Great job Newby.

Friendly, efficient, didn’t try to upsell me. Did good work at a fair price. Will definitely return for any service needs.

Karo met me and was extremely cordial and friendly. The service on the Canyon was completed on time and met me in the showroom to tell it was completed. I will return in a couple of months to get the Acadia serviced.

My service advisor Jake Smith was very responsive and scheduled the work to be done in a very professional manner, provided transportation to my home and back after the work was completed on my defective 2020 GMC Sierra Denali Diesel 2500 Truck, "LEMON". That being said, I was quoted one hour labor plus parts, (two plastic wind shield washer nozzles, to complete the repair. When I arrived to pay my bill I was charged for two hours labor $259.31, two nozzles $47.23, Shop Supplies??? $25.93 and Sales Tax $22.44 for a total bill of $354.91. After looking at the work that was completed and what was involved, in my opinion this repair took 45 minutes maximum to complete not two hours and also in my opinion shop supplies were not used, (this is padding the bill). It is obvious that $345.91, for 45 minutes work to install 2 small plastic parts, and padded with shop supplies??? is not appropriate for this minor repair! The truck also has 36,083 miles on it with a recall for a defective designed transmission with rear wheel lockup potential, way-to-go-GM !!!!! And now the window washer failed and other issues such as they used the wrong brake shoes when built. GM will not recall the truck and their cure for the lockup problem is to rewrite the software that does not cure the problem. What actually happens in fact is aluminum particles are in the transmission due to a poorly designed transmission valve body that disintegrates. Did you know that this transmission was a joint effort by Ford and GM??? Anyway, looks like I got bit off track, i will save the transmission problem for another day, it is not the dealerships problem, it is General Motors LLC. They refuse to recall the truck and I spent alot of $$$ when I purchased it.

My experience with Newby GMC was really amazing. Maddison was very kind and didn’t pressure me into anything. She was super helpful and responded to all of my questions and concerns. Seth made me feel important by negotiating on my trade in and also made sure I was taken care of. Travis made the financing paperwork super easy so I could get back on the road home to Farmington. Thanks to all of you for this smooth process. I would definitely recommend your dealership to anyone. We love our new Yukon especially my wife whom I purchased if for.

Great service!

Great experience from the time I first walked through the door 😎👍

I’ve bought about four cars from Newby Buick over the years. Always a great place to shop with very friendly people. Ask for Brandon Newby and Daniel—they’re both awesome to work with

Quick and efficient service

From the minute I walked onto the dealership lot-I was greeted by a wonderful professional by the name of Ms. Madison Newby..I felt extremely comfortable with the way she treated me & my wife-She was completely knowledgeable & polite..She just handle everything from start to finish in a professional & comfortable way! Dealership is lucky to have her ! She cares & really listens!!!

Easy to schedule, job was done quickly. Friendly staff. Pleasant experience overall

Excellent service, from start to finish. Jake was very cordial and professional.

The service advisor Doug Miller is extremely knowledgeable and helpful. He insured the parts were available and a technician was ready to handle the service required. The service was completed quickly and with professionalism.

The service was done well. All the employees were very polite and friendly. Help with the bill was great.

Excellent customer service. ‘This is my second truck I have bought here. Both have been excellent experiences.

A very low stress haggle free experience working with Brandon in Sales and Brandon sales Manager and Travis with Finance. Bought a 2026 GMC Canyon and paid a fair price OTD.

Chris made my fourth purchase at Newby's a pleasant experience, we ordered some special wheels and tires, and he made sure that everything was done before I picked up the vehicle. There was one minor glitch from the factory and Doug from the service department had it fixed in a matter of minutes. Very pleased with service and professionalism of the dealership.

Very courteous, helpful and a pleasure to do business with.

Excelente service fast and reliable

Diagnosed the issue and repaired correctly and at a fair price. Jake in service always great to deal with. These guys are always good to deal with.

Excellent

It's been great !!

Doug has been great work with.

Very professional team!!!

Stopped in without an appointment and was done with my oil change in an hour😎👍

Sales person Caden was excellent and communicated well to help make the deal work.

Have bought a lot of new vehicles in our lifetime, and this experience was such a pleasure and zero stress. First time we ever said those are some wonderful people and truly care and have pride ! Thank you all very much for taking such good care of us! I feel I can stop by there anytime and actually just visit & if can’t figure something out they are right on it. Thx again

Great communication and quality work performed

Doug was very professional and answered all my questions and let me know what was happening with my vehicle

Chris P. and Travis C. were great - this is my fourth GMC HD purchase from Chris at Newby Buick GMC, the second purchase this year! I’m a very satisfied customer. Brent T

Way too expensive

Everyone was very polite, and service was completed in a timely manner. I will definitely return here for service next time I am in the area.

Very easy to work with, easy process.

Got a repair quote at 13000. Your mark up on parts is unfair and feels like being scammed.

The service department went the extra mile to get my vehicle finished way ahead of schedule. Thanks again!

Really good service department and advisor.

Doug Miller in the service department is by far the best person I have ever dealt with.

Prompt and efficient

The service techs are always great

When we first arrived at the dealership with an appointment, we were told that there would be a long wait. My husband snapped back with attitude, and said what good was it to make an appointment? I smoothed it over with the service advisor saying sorry. But my husband was right. We waited in the waiting room and before the hour was up, in came a different service advisor, the one I had last time I came there.. he was very good to us. Karo Karchyan made it right. Don’t think the other advisor wanted to deal with my husband. And while you are listening, why doesn’t your waiting room look better? I’ve been to several over the years, especially the one in South Jordan, Utah, Jerry Seiner GMC/BUICK. Their waiting room is awesome, this Newby Buick dealership needs to get up with the times. I was always welcomed by name by our service advisor, this one doesn’t know me from Adam. I’ve been there 4 times now, wouldn’t you think I’d get better treatment? They should take lessons from Josh, service advisor in South Jordan. 😊 I spent 60K and what do I get? I don’t feel comfortable here at Newby. Something wrong here…

It is a great car

Doug M is always great to work with providing the service we need in a quick and professional way. Doug is always so friendly and easy to work with our schedule.

The tech services advisor, Doug Miller, was outstanding!! He treated me kindly and showed me he really cared about me and my broken truck.

Excellent salesperson, kind and helpful. Ordered some accessories from your parts department, they were good to work with. Everyone in our buying process was kind and helpful. We will shop here again when we are ready for another vehicle.

Your technician Karo Karchyan identified the problem and squeezed us in without an appointment.

Doug is always great to deal with.

Great service. Thank you!!!

Always accommodating.

Great experience! The staff was friendly, helpful, and made the car-buying process quick and easy. I’m extremely happy with my new car and would definitely recommend this dealership!

All very good, with one exception. Little time was taken in going over the functions of the vehicle. Iook forward to returning to the dealership for an overview.

Got what i expected.

Easy to schedule, good interaction with check in and job completed in a reasonable amount of time.

Karl is great always a gentleman

Newby Buick went above my expectations and delivered on the spot. By far the best dealership I have ever done business with! I will definitely purchase a vehicle from them again!!

They worked well with us to figure out a vehicle that fit the features and payment we wanted. This is the fifth car we’ve gotten with Newby, and we will continue to return there!

I've been going to Newby for almost two decades. Always on time and never an issue.

Greeted quickly and friendly and fast efficient service. Thank you so much.

XLNT Customer Service from time I pulled into parking

I was blown away as this was my first service with your service department and tire rotation. Oil change was done in about an hour. I was ecstatic. I didn’t have to sit there all day. Great job guys.

Good so far a little expensive

I took my vehicle on my scheduled time and the mechanics took care of my oil change and the filters. I didn't have to wait long.

Brandon and Rylee made this purchase soo easy there was no pressure just a lot of support! They went above and beyond too go at other dealers to find my GMC ..

Very fast and thorough.

In and out and very comfortably accommodated!!!

Called the service department checking on a bed cover, the service representative asked if I would like it installed, I asked when it could be installed, the tech said it could be done that day, dropped off my truck, it was done within the hour. Great service!

Friendly and helpful

Karo and his team have been communicative and efficient even in last minute repairs. Thank you.

Chris was great to work with. Clear upfront communication and made the process very easy. Valued my time and made the transaction efficient. Thanks!

I really appreciated the drive back to my house and was able to be dropped off because car service was completed early. All gentleman were extremely professional and eager to assist. Very impressive!

It was smooth and easy, Rylee was very helpful and is still checking in on us. She gave us the best tutorial on how to use all the great gadgets in our car we ever had. They answered all our questions. It was a great experience.

Jake was great

Excellent service experience. Doug helped us out and made sure that all of our questions were answered as we checked in our vehicle. Everyone in the service department was friendly and polite. Thank you for taking such good care of us. We have a Chevy truck and we will definitely be returning.

Gunner and Travis were great to work with

As always at Newby the service I received was fast, friendly and professional. My service advisor Jake Smith made me feel very welcome and was available to answer any questions that I might have. I will return to Newby for any future service needs for my Buick.

went faster than i was told, all was done as discussed.

First time visiting the dealership. Very impressed with the facility. We were treated with courtesy and professionalism by our service adviser Jake. He kept us informed on the progress of our repairs. Everything was done to our satisfaction and completed in a timely fashion. All charges were exactly as quoted with no additions. Being part time residents of southern Nevada we were extremely happy to find a place for quality service for our Buick and plan on visiting every year for service.

Honest, friendly and helpful

The service department has always taken good care of me. I especially enjoy working with Doug.

Great service. What I expected.

awesome as always

I experienced a problem that affected my coolant system, something I had been forewarned by letter 2 months earlier from GM. It was Friday when I contacted Newby service center, they were familiar with the situation and scheduled me for the following Tuesday. Since I live 35 miles away I took the vehicle in on Monday and left it. I also had them change the oil. Much to my surprise I was called late Monday afternoon and the vehicle was ready! Fast and efficient service! The problem appears to be solved. Newby is a great place to go when one has a problem with a car.

Efficient

The service rep. Was very friendly and helpful. The work was completed fairly quickly while we waited.

Excellent communication between staff. Karo is extremely efficient, capable, and easy to work with. Fantastic first experience with Newby GMC. I look forward to future visits to keep my truck running well.

My car was serviced in the time promised. Even with the power shortage, paperwork was processed & I was allowed to apply my points to my bill. David was very kind & professional.

Efficient, well done. Orlando was great to work with.

Jake Smith has always been exceptional help and KINDNESS Ron Crown

They performed the work in great time

Nice people

The service representative and the cashier are professional and although I have a 2026 Canyon Denali a sales representative chatted with me about the Buick vehicles I was interested in. A very friendly atmosphere.

You guys always do a great job. That’s why I bring my truck there. Drive up from Mesquite have both my car serviced there. Doug Miller is an honest service tech doesn’t sell you stuff you don’t need.👍👍

Quickly diagnosed the problem and kept me up to date on the progress of repairs.

Very kind and helpful

Quick,friendly, replaced battery

In and out with no issues.

Great people giving 100% to make I was taken care of!!!

Fast and courteous

Perfect Doug is great

The repair work on my vehicle was done professionally and on time.

Newby service department is always professional

Great customer service

Great

I believe it was Doug that helped me out. He was very kind and willing to help however he could. Great Customer Service

Chris Pallas has been selling GMC and Buick vehicles to my family for 20 years. We consider Chris family. We trust him. We like him. From the time we walk inside the dealership until we drive away in our new vehicle every step is smooth and easy. No games! Thank you Chris Pallas. 5 stars!

Doug got me taken care of quickly.

Great service good prices

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Awesome service department!

Maddy was super helpful, she was patient, and not pushy at all. She let me know when vehicles matching my wishlist were coming in. After a couple of months the perfect vehicle came in and she kept me in the loop about its arrival and when it would be ready. The sales manager offered me a good deal on my trade and overall it was a great experience.

Great experience.

The sales people were great. Cami was awesome. The Finacial was a mess . We were approved and waited two hours to sign. There was only one other couple there. Finally I told them I had to leave and surprise 5 min later they were ready for us to sign. The carpet on the driver’s side is cut short. I took it to service and was told I had to drive back another day because the manager and division manager had to approve and that they may not. I can’t drive back on weekdays 200 miles. I felt that was very unprofessional. He even told me to fog to Gilmore or cedar to have it fixed.

Fast service they took my vehicle in before my appointment was at friendly great environment.

👌🏼

LOF in and out quick

We had such a wonderful experience at the Newby Buick GMC dealership in St. George. This is an honest dealership that does not try to rob you when purchasing a vehicle. Brandon Haskell and the financial team was amazing to work with. I highly suggest purchasing your next vehicle here. Thank you for an easy and seamless purchase!

I just follow through on the right things

As always, fast.efficient and friendly.

great

My visit was quick and efficient. I was able to use the Wi-Fi in the lobby to work on my laptop while my oil was changed and the tires were rotated. I scheduled the visit online and they had openings the same day.

My service writer Doug Miller is 100% awesome! Kept me informed of what was going on and thoroughly explained everything to me. I will definitely be back to have Newby do all my service work on oth of my trucks as well as any future purchases that I might make. This dealership is pretty much the only dealership I've ever done business with that were 100% honest in all aspects!! Grea job to the Newby family for running such a great business!!

Everything went great and as expected. When I drove my truck home, I noticed oil on my long sleeve shirt. Apparently, the service tech had oil on their forearm and got it all over the arm rest on my door. Other than that, everything went great!

Doug Miller, service writer, got me in Wednesday afternoon, truck was diagnosed by tech and completed. Picked up Thursday morning. Great customer service